Amiko HOME · Camera security for homes and businessesProduct information & advice from ASAT.nl
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From connection to playback

Manuals & installation guidance

Practical guidance in English for your camera system, with links to available official documents. Always use your device's manual for the exact connections.

Connect a PoE camera and NVR.

A PoE system combines data and power over a single suitable network cable. The steps below are a general installation overview, not a replacement for a model-specific manual.

  1. Prepare the components

    Check the recorder, cameras, suitable power supplies, network cables, monitor and, if needed, a suitable recording drive. Check which components are supplied before you begin.

  2. Connect the devices

    Connect supported PoE cameras to the NVR's PoE ports. A recorder without PoE uses a suitable separate switch or individual camera power supplies. Follow the connection labels on the device.

  3. Connect the monitor and network

    Connect the monitor to the supported HDMI/HD or VGA output. Connect the recorder's LAN port to your router. Use the supplied or specified power adaptor for the recorder.

  4. Complete the initial setup

    On first start-up, set the device account details, date and time. Check that the cameras are visible. Keep your chosen details secure.

  5. Check storage and recording

    Check the storage menu to see whether a suitable drive is recognised and configured. Make a test recording and play it back before completing the installation.

Test the system on a workbench first. Then mount the cameras in the desired positions and check the footage again in daylight and in the evening.

Pair Bitvision.

  1. Check your device

    Use a recorder or camera that supports Bitvision. Connect it to the network and check the device menu to see whether P2P is available and online.

  2. Install the app

    Download Bitvision from Google Play or the App Store. Open the app and sign in, or register an account if you want to use the account features.

  3. Add your device

    Open device management and choose to add a device by serial number or QR code. Scan the device code. Do not confuse the device code with the QR code that only links to the app download.

  4. Enter the device details

    Give the device a recognisable name and enter the requested device account details. These are the details for your recorder or camera, and are not necessarily the same as your app account details.

  5. Check the picture

    Select the added device and a camera channel in live view. Test it using your mobile connection too, so you know whether remote viewing works.

View downloads and app screenshots

Check that you are actually recording.

Live footage does not automatically mean that recordings are being saved. Check the storage status, chosen recording schedule, and correct date and time. Then play back a clip from each important camera channel.

  • Choose a recording schedule that suits your situation: continuous, at set times, or event-triggered if your model supports it.
  • Check that the recorder reports the drive as available.
  • Check how the system handles a full drive and adjust this to suit your needs.
  • View a clip on the recorder, then test playback through the supported app.

If it does not work straight away.

No live footage on the NVR

Check the power supply, network cable and whether the camera is connected to a suitable port. If possible, test one camera with a different cable. Then check the device status and account details in the recorder menu.

The device is offline in the app

First check that the recorder works locally and the internet connection is active. Check the P2P status on the device and make sure you have used the correct serial number or QR code.

No footage during playback

Check that recordings actually exist for the selected date and correct channel. Also check the drive status, recording schedule and system time on the recorder.

No notifications on your phone

Check app notifications, phone permissions and battery restrictions. Then check the event settings and support on the device.

Forgotten a password

Use your app account's recovery option if you have forgotten your app password. The recorder password is managed separately. Ask ASAT for the correct recovery procedure for your model.

Choose to suit your location.

Viewing angle and distance

A wide-angle lens gives a broader view. An adjustable lens or optical zoom can help you cover a specific spot further away. Compare models against the distance and detail you want to capture, and test the mounting position.

Infrared, full colour or Smart Dual Light

Infrared helps in the dark and usually produces a black-and-white image. Full colour and hybrid lighting models use their own lighting and sensor technology. Check how each model works and assess how much ambient light is available at your location.

Recorder and drive

Check camera resolution, recording channels, PoE ports, supported cameras and drive capacity. Your network also matters when expanding the system. Ask for confirmation if the source gives conflicting specifications.

Official PDF downloads.

These are the documents we found. A product datasheet provides specifications and is not a full installation manual.

Datasheet · English

D20IK300 PoE V2 — English product datasheet

Amiko HOME D20IK300-POE

Open PDFThe document opens on the source website.
App manual · English

Bitvision App User Manual

General operation of the Bitvision app; version 22.3.32.3.

Open PDFThe document opens on the source website.
Additional retailer guidance · Dutch

Bitvision: view recordings

Dutch guidance from Camerashop24, not a manufacturer document.

Open PDFThe document opens on the source website.
General NVR quick start · English

Herospeed NVR Quick Start Guide 6.0

A general manufacturer guide; check that it applies to your recorder. It is not a model-specific Amiko manual.

Open PDFThe document opens on the source website.
ASAT does not list a manual for every model. Ask for the correct manual for your recorder or camera, and check the model name and variant.

Frequently asked questions.

Does every Amiko camera work with Bitvision?

Check app compatibility for the exact model variant. A reference to Android/iOS or ONVIF does not, on its own, mean that Bitvision is supported. ASAT can confirm the correct app and firmware.

Is a WiFi camera completely wireless?

WiFi describes the network connection. The WiFi models and kits in this overview also use a power supply; check the power requirements of your particular version.

Is the hard drive included?

The kits we found have an optional hard drive or do not include one. For a standalone NVR, check what is supplied and the suitable drive capacity separately.

Are NVR channels and PoE ports the same?

No. A recorder may have more recording channels than physical PoE ports. If the model supports it, additional cameras can be connected through the network using a suitable PoE switch or power supply.

Why is a specification sometimes left blank?

Some source pages give different values for the same feature. Uncertain details have been omitted or flagged for checking, so you can confirm them with ASAT.

How long are my recordings kept?

That depends on drive capacity, the number of cameras, resolution, bitrate, compression and your recording schedule. There is no fixed retention period that applies to every system.

General installation guidance in English. Product information: ASAT.nl. App operation: Herospeed Bitvision manual. Contact ASAT for model-specific help.

Which solution suits your needs?

From a single camera to a complete system. Prepare your questions and ask ASAT for advice.

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